Karnaphuli Express

Online Ticketing Procedure:

1. To collect ticket online clients have to send their Departure date and Return dates via WhatsApp or SMS.
2. Clients have to send their preferred seat or cabin name via WhatsApp or SMS.
3. Clients have to provide Name and Mobile number by which the ticket should be issued.
4. Choose your desired payment method from below to purchase bay one ticket for your journey.

Payment Method:

1. Nagad Personal Number: 01977886877, 01402288573 (Choose Send Money Option)
2. bkash Merchant Payment Number: 01678076363 (Choose ‘Payment’ option)
3. bkash Personal Number: 01711336825, 01611336825, 01402288573 (Choose Send Money Option)
4. Rocket Payment Number: 014022885734 (Choose Send Money Option)

(Clients have to pay bkash, Nagad and Rocket service charge)

For getting a ticket online we will send the ticket via email. For that clients have to pay 100 taka and bkash payment service charge.

Ticket Cancellation Policy:

1. Tickets are Noncancellable, Non-Refundable. All Sales Are Final.
2. Ticket Schedule Changes & Cancellation Will Not be Possible With in 96 Hrs of Journey.
3. If a Person Can Show Valid Reason, Severe Medical Condition and Can Show Valid Documents From Hospital or Doctors Over 96 Hrs Then 40% Charges (30% Cancellation Charge and 10% VAT) Will Be Applicable Depending on Authority Discretion.
4. No Duplicate Tickets Will be Issued to Replace Lost or Stolen Tickets.
5. If Passengers Delay and Ship Departs the Port, There is No Refund.
6. If Cruise Timing are not met by the Ship/Cruise or Cruise Left Early without Notifying Customers or Any Unavoidable Natural Calamities if Journey Cancelled, Then 10% Charges Will Be Applicable From the Ticket Price Depending on Authority Discretion.
7. Ticket Reschedule is Free if Seats/Cabins are Available on New Journey Date.
8. Authority May Change Any Given Terms at Any Point to Facilitate Better Proceedings.